Question 1

Buyers specifying materials need to know our available fabric families and weights to match their product line and price point.

Accepted Answer

We specialize in mid-to-heavyweight knits for streetwear and casualwear: French Terry (280 to 400 GSM), fleece (300 to 550 GSM), and jersey (180 to 260 GSM). We also offer bonded and technical shells for lightweight outerwear. Fabric composition is typically 100% cotton, cotton-poly blends, or recycled fibers (GRS available on request).

Question 2

Buyers rarely need a single size or color; they want flexibility to build an assorted run that matches their size curve and color lineup.

Accepted Answer

Yes. We support assorted size runs and multi-color mixing within the same style, as long as each color meets the per-color MOQ (typically 100 pieces). Send us your size breakdown (for example S/M/L/XL ratios) and color list, and we will arrange cutting and packing accordingly, including size stickers and ratio cartons if required.

Question 3

Before committing to a bulk order, buyers want a clear, predictable path to a physical sample and an understanding of cost and timeline.

Accepted Answer

Sampling follows three simple steps: (1) share your design, tech pack, or reference garment; (2) we develop a proto sample using your specified fabric and trims within 7 to 10 days; (3) you review and request revisions. The first proto sample is charged a nominal fee that is deductible from your bulk deposit. Bulk production starts only after you approve the final sample.

Question 4

Buyers planning their first bulk order need to know the lowest quantity we accept per style and color before committing to production.

Accepted Answer

Our standard MOQ is 100 pieces per style/color for custom heavyweight streetwear such as hoodies and sweatshirts. For technical outerwear and complex jackets, the MOQ is usually 200 pieces per style/color due to the cutting and seam-taping setup. Smaller pilot runs of 50 to 80 pieces can be negotiated for established partners or sampling-to-production programs. Contact us with your target volume.

Question 5

Even with QC, buyers worry about post-shipment defects; they need a clear, fair claim process before trusting a new supplier.

Accepted Answer

We stand behind our production. If defective goods are found, send photos and a defect-rate report within 30 days of delivery.For confirmed quality issues caused in production, we offer a free replacement in your next order or a proportional credit note — your choice. Claims are reviewed case by case using the pre-shipment inspection report as the baseline.

Question 6

Marketplaces and importers often require verifiable compliance documents; buyers need to know what certificates we can supply.

Accepted Answer

Yes. We routinely provide third-party test reports from SGS, Intertek, or BV covering fabric composition, colorfastness, formaldehyde, and AZO content.Reach, Phthalates, and GRS (recycled) certificates are available on request. Reports are issued per bulk lot and can be attached to your shipment documentation for customs and marketplace compliance.

Question 7

Buyers shipping to major retailers must know our inspection rigor and accepted quality level before onboarding a supplier.

Accepted Answer

Every order passes a four-stage QC process: incoming fabric inspection, in-line checking during production, final random inspection, and packing audit.We inspect to AQL 2.5 (major) / 4.0 (minor) by default, aligned with international retail standards. A full inspection report with photos is shared before shipment, and stricter AQL levels can be arranged on request.

Question 8

International buyers sell to different markets and need to confirm sizing systems and whether their own specifications will be respected.

Accepted Answer

We work with US, EU, and UK sizing standards and can follow your provided size chart exactly.If you have a tech pack (PDF/AI with measurements, construction, and BOM), we produce strictly to spec and return a graded size set for sign-off. For new brands without a tech pack, our pattern team can develop one from your reference garment.

Question 9

Brand buyers need confidence that their logo and branding can be applied cleanly across methods before placing an order.

Accepted Answer

Yes. We provide full OEM/ODM branding: embroidery (flat or 3D puff), screen printing, DTG, heat transfer, and woven labels.Share your logo file (AI/PDF/PNG) and preferred placement. A pre-production branding sample is included in the sampling stage so you can verify stitch density, color accuracy, and placement before the bulk run.

Question 10

Buyers specifying materials need to know our available fabric families and weights to match their product line and price point.

Accepted Answer

We focus on mid-to-heavyweight knits for streetwear and casualwear: French Terry: 280–400 GSM Fleece: 300–550 GSM Jersey: 180–260 GSMWe also offer bonded and technical shells for lightweight outerwear. Composition is typically 100% cotton, cotton-poly blends, or recycled fibers (GRS available on request).

Question 11

Buyers rarely need a single size or color; they want flexibility to build an assorted run that matches their size curve and color lineup.

Accepted Answer

Yes. We support assorted size runs and multi-color mixing within the same style, as long as each color meets its per-color MOQ (typically 100 pieces).Send us your size breakdown (for example S/M/L/XL ratios) and color list, and we will arrange cutting and packing accordingly — including size stickers and ratio cartons if you need them.

Question 12

Before committing to a bulk order, buyers want a clear, predictable path to a physical sample and need to understand the cost and timeline.

Accepted Answer

Sampling is a simple three-step flow: Share: send your design, tech pack, or a reference garment. Develop: we make a proto sample with your specified fabric and trims within 7–10 days. Review: you check it and request revisions.The first proto sample carries a nominal fee that is deductible from your bulk deposit. Bulk production starts only after you approve the final sample.

Question 13

Buyers planning their first bulk order need to know the lowest quantity we accept per style and color before committing to production.

Accepted Answer

Our standard MOQ is 100 pieces per style/color for custom heavyweight streetwear (hoodies, sweatshirts). For technical outerwear and complex jackets, the MOQ is usually 200 pieces per style/color because of extra cutting and seam-taping steps.Smaller pilot runs of 50–80 pieces can be negotiated for established partners or our sampling-to-production program. Tell us your target volume and we will confirm.

Question 14

We offer flexible international shipping solutions, including standard FOB terms if you have a forwarder, or full hassle-free DDP options where we handle customs clearance and duties directly to your door.

Accepted Answer

We have over a decade of experience shipping bulk garments to major global markets including the US, Europe, Australia, and the Middle East. We offer flexible shipping terms based on your supply chain setup: we can execute standard FOB terms if you prefer to use your own freight forwarder, or we can handle the entire global logistics process for you—including export documentation, customs clearance, and local duties—delivering the cargo directly to your warehouse door via DDP.

Question 15

Yes, our primary apparel manufacturing facility holds a verified BSCI B-Grade rating, ensuring fully compliant, safe, and ethical production for international retail markets.

Accepted Answer

Yes, ethical compliance and safe working conditions are core to our manufacturing operations. Our primary facility holds a verified BSCI (Business Social Compliance Initiative) B-Grade rating, reflecting our strict commitment to fair wages, workplace safety, and labor rights. This certified audit profile ensures your brand remains fully compliant with the rigorous ethical sourcing standards required in major global retail markets like the US, Europe, and Australia. We welcome annual client updates and brand-specific ethical audits upon request.

Question 16

Yes, we provide precise custom dyeing using Pantone color numbers (TCX/TPX). We deliver physical Lab Dips for your formal approval within 3 to 5 days before bulk production begins.

Accepted Answer

Yes, we can dye any fabric to match your exact brand identity and seasonal palette. You just need to provide us with the standard Pantone color number (such as Pantone TCX or TPX codes). Our laboratory will develop fabric swatches (called Lab Dips) for your approval within 3 to 5 days. Bulk fabric dyeing will only begin after your team formally signs off on the physical color swatch, ensuring zero color variance and a perfectly cohesive collection.

Question 17

We eliminate deformation by applying a professional pre-shrinking process to all 300GSM-550GSM French Terry and fleece fabrics at the mill stage, keeping washing shrinkage within strict international standards.

Accepted Answer

This is the most common issue with heavyweight fabrics, and we solve it directly at the fabric mill stage. All of our 300GSM to 550GSM French Terry and fleece fabrics go through a professional pre-shrinking and fabric stabilization process before we start the cutting stage. We control the washing shrinkage strictly within a very low international standard, ensuring your brand's signature oversized or streetwear fits look perfect and maintain their structure even after multiple commercial machine washes.

Question 18

Our standard bulk production lead time is 25 to 35 days for premium heavyweights (hoodies/sweatshirts) and 35 to 45 days for complex technical outerwear after sample approval and deposit.

Accepted Answer

For standard premium streetwear like heavyweight hoodies and sweatshirts, our mass production lead time is typically 25 to 35 days after sample approval and deposit receipt. For technical outerwear involving complex jackets or windbreakers, it usually takes 35 to 45 days due to the extra water-repellent and seam-taping processes. We always provide a clear, finalized production schedule before you place your deposit to ensure your launch timeline is fully protected.

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